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If you are hiring a freelance graphic designer, it's a good idea to check his or her resume to see what design programs he or she knows. Knowledge of QuarkXPress and Pagemaker are basics, much like Microsoft Word is to writers. As the levels of experience increase, your potential designer should also be able to use Illustrator, FreeHand, Photoshop, and DeBabelizer. But, beyond just knowledge of these programs, a very experienced designer will be able to system troubleshoot in the event of program or project glitches.